Resolved & Reliable Enterprises, LLC
Doing Business As: RNR Junk Removal
Website: RNRJUNK.com
Effective Date: August 14, 2026

Resolved & Reliable Enterprises, LLC (dba RNR Junk Removal) respects your privacy. This Privacy Policy explains how we collect, use, protect, and retain your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide when you contact us, request a quote, schedule services, complete an online form, or call or text our business.

Information we collect may include:

  • Full name

  • Mobile or telephone number

  • Email address

  • Service address

  • Details regarding requested services

  • Appointment and scheduling information

  • Communications between you and our business

  • SMS opt-in status and consent records

2. How We Use Your Information

We use your personal information only as necessary to communicate with you and provide our junk removal services. This includes:

  • Responding to customer inquiries

  • Providing estimates and service information

  • Scheduling and confirming appointments

  • Coordinating arrival times and pickups

  • Sending service-related updates

  • Maintaining records of requested and completed services

3. SMS / Text Messaging Communications

For questions about this policy or SMS messages, contact us at 301-901-8696, email Resolvedandreliable@gmail.com, or visit RNRJUNK.com.

RNR Junk Removal communicates with customers via SMS for customer service and service-related purposes.

How consent is obtained:
You may initiate SMS communication by texting our business number. You may also provide your mobile number and consent to receive texts when you request a quote or schedule a service.

Types of messages:
Our SMS messages are strictly service-oriented. They may include responses to inquiries, estimates, scheduling confirmations, arrival coordination, and service updates. We do not send unsolicited marketing messages via SMS.

Message frequency:
Message frequency varies depending on your interaction with us.

Opt-out and help:
You may reply STOP at any time to opt out. You may reply HELP for assistance. Message and data rates may apply.

Consent not required:
Consent to receive SMS messages is not a condition of purchasing our goods or services.

4. SMS Data and Third-Party Sharing Restrictions

RNR Junk Removal does not share, sell, rent, or disclose SMS opt-in information, mobile telephone numbers, or message content to any third parties, affiliates, or subsidiaries.

SMS consent data is used solely to fulfill the customer's requested services and provide related customer support. We do not permit any external organization to use your SMS consent information for their own purposes.

The only exception is when disclosure is strictly required by law, such as pursuant to a valid court order, subpoena, or governmental regulation.

5. General Information Sharing

Outside of SMS data, we do not transfer, share, or disclose consumer personal data to external organizations, except as strictly required by law. We do not sell, rent, or trade your personal information to any third parties for marketing or promotional purposes.

6. Data Security and Access

We take reasonable administrative and technical measures to safeguard consumer information against unauthorized access, use, or loss. Access is restricted to authorized employees with a legitimate business need. Unauthorized access or disclosure is strictly prohibited.

7. Data Retention

We retain consumer information only as long as reasonably necessary to provide services, maintain business records, comply with legal requirements, and resolve disputes.

8. Your Choices

  • Update information: Contact us to request corrections or updates to your personal information.

  • Opt out of SMS: Reply STOP to any text message from us.

  • Get SMS help: Reply HELP or contact us directly.

9. Changes to This Privacy Policy

We may update this policy periodically. We will revise the effective date at the top when we make changes.

10. Contact Us

If you have any questions regarding this Privacy Policy, your consumer information, or SMS communications, please contact us:

Resolved & Reliable Enterprises, LLC
RNR Junk Removal
Phone: 301-901-8696
Email: Resolvedandreliable@gmail.com
Website: RNRJUNK.com

 

 

SMS Terms & Conditions

Resolved & Reliable Enterprises, LLC
Doing Business As: RNR Junk Removal
Website: RNRJUNK.com
Effective Date: August 14, 2026

These SMS Terms & Conditions govern text message communications from Resolved & Reliable Enterprises, LLC, doing business as RNR Junk Removal.

SMS Messaging Program

RNR Junk Removal uses SMS/text messaging for one-to-one customer service and informational communications related to our junk removal services.

Messages may include:

  • Responses to customer questions and service inquiries

  • Estimates and quote-related communications

  • Appointment scheduling and confirmations

  • Pickup and arrival coordination

  • Service updates

  • Other communications directly related to services requested by the customer

We do not use our SMS program to send unsolicited bulk marketing messages.

Consent to Receive SMS Messages

Customers may consent to SMS communications by initiating a text conversation with RNR Junk Removal or by providing their mobile number and agreeing to receive text communications in connection with a service inquiry or request.

By opting in to SMS communications, you authorize RNR Junk Removal to send service-related and informational text messages to the mobile number you provide.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Message Frequency and Rates

Message frequency varies depending on your interaction with us and the services you request. Message and data rates may apply.

Your wireless carrier's standard messaging and data rates may apply.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to a message from RNR Junk Removal.

After opting out, you will no longer receive SMS messages from us unless you subsequently initiate a new SMS conversation or otherwise provide consent to receive messages again.

Help and Customer Support

For SMS assistance, reply HELP to a message from us.

For questions or assistance regarding SMS/text messages from RNR Junk Removal, contact:

RNR Junk Removal
Resolved & Reliable Enterprises, LLC
Phone: 301-901-8696
Email: Resolvedandreliable@gmail.com
Website: RNRJUNK.com

Privacy and Consumer Data

We respect the privacy of our customers. Consumer personal data and SMS consent data are not sold, rented, or transferred to external organizations for their own use, marketing, promotional, or independent purposes.

Third-party service providers may access consumer information only when strictly necessary to perform services on behalf of Resolved & Reliable Enterprises, LLC and subject to confidentiality and data protection obligations.

SMS opt-in information and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Please review our Privacy Policy:
https://rnrjunk.com/pages/privacy-policy

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. SMS availability may depend on your mobile device, wireless carrier, network availability, and other factors outside the control of RNR Junk Removal.

Changes to These Terms

Resolved & Reliable Enterprises, LLC may update these SMS Terms & Conditions periodically to reflect changes in our services, communication practices, or applicable requirements.

Any updates will be reflected by revising the effective date displayed at the top of these Terms & Conditions.